Our services are configured to your needs.
We specifically tailor our approach to each of our customer’s needs, and design their solutions using knowledge born from our industry experience and a wide array of past projects.
Our services extend from strategic and process advice to concept planning and support during and after implementation. We have extensive experience in relevant IT systems and hardware solutions for production, logistics, and supply chain management. With our practical methods and expertise in problem-solving, we give our customers comprehensive, consumable, and consistent project support.
Our Clients Include:
Strategic Planning and Consulting
Having a clear vision and established strategy to move your business forward is incredibly critical. Our experienced team will work hand-in-hand with you to develop and execute your vision.
Our team has developed and executed strategies for companies such as Walmart, Maersk, P&O Nedlloyd, APL Logistics, Chassis Finder, and Transplace International.
Change and Transformational Leadership
We can help you develop and implement transformational change programs to improve performance, capabilities, and competitive advantages.
To move ahead or even remain relevant in today’s environment you must make grander leaps at faster speeds. Competitive advantage will go to companies that have the ability to establish new priorities and programs and execute them at a greater speed than their rivals. Therefore, there is arguably no greater threat to the success of any company than a stagnant culture or acceptance of the status quo.
Process and Functional Consulting
Using design thinking we optimize and create processes and IT solutions that will net tangible improvements within your organization.
Improved processes equal increased revenue, and that’s the bar we aspire to meet in each project we take on. We offer business process documentation and reengineering, feasibility studies,
On behalf of our clients (usually process owners and departmental heads), we optimize and design structures, processes and IT solutions along the entire process chain. Our core competencies include the analysis, design, elaboration and implementation of complex issues within planning and control, production, logistics, order fulfilment, purchasing and procurement.
We also provide the entire engineering to accommodate particularly implementation-oriented issues with highly detailed logistical requirements. Examples of our services within process consulting are:
- Analyses of potential
- Business process reengineering
- Process analysis and design
- Process conception
- Feasibility studies
- Detailed planning and engineering
Understanding your customer’s needs is paramount. Our dedicated team designs improved customer experiences that equip and inspire your employees to deliver them.
Customer Experience is much more than customer service. It includes every touchpoint a customer ever has with your company, whether it’s the moment they first hear about you in a post, to the time they call your customer service team to inquire about your product or service.
Your customer’s experience is only as good as what your company and employees can deliver. Therefore, we work across the entire organization to ensure they are an integral part of delivering those amazing results. At Orion, we work WITH you to ensure the changes made are maintainable and to develop your ability to sustain and continually improve your customer experience.